Guzman's Auto AC & Heat

Maryann Herrera 2 months ago

Great place honest people, I have took 3 cars my family and my own and I have had no issues since. Recommend

Ralph Rodriguez 2 months ago

Stopped by for a check up on my ac, they checked it and gave me an estimate and a probable reason for it. Which, it turned out to be the problem. Thank u GA!

Leon G 5 months ago

Extremely bad communication and zero customer service skills. They will definitely try to rip you off. Stay way!

Polo Gonzalez 9 months ago

I wouldn’t recommend this place at all. A few months ago I went because my AC wasn’t working. I spoke to the individual in charge and he checked the vehicle and stated that it would cost me $300 because it needed freon, which he said he fixed. (3) days ago I went with the same issue and he stated now it would cost me $1,200 to replace the Evaporator since it had severe damage that needed to be treated before. Mind you when I went the first time he stated he fixed a leak and that the car was good to go and no future maintenance was warranted. This dude wouldn’t even work with me after I told him if he knew the problem was going to get worse why wouldn’t he recommend me the appropriate repair instead of just charging $300. This dude just continued about his business and let go of a good client over his failure to properly guide me or give me further advice. I feel this dude just charges to charge and is reckless about diagnosing and having good communication and customer relations.

Fat Hobbit 9 months ago

I went to Guzman's because it was near my house so it was convenient. I took it in and I told them if they could take a look at my vehicle to see why the ac wasn't working. He revised my vehicle and tells me that it's the compressor and that it's gonna be expensive to fix around $600 or $800. I was like wow, that's a lot. I told the guy that checked it that I'll return when I have the money to do it. I go to get in my vehicle and the guy says that'll be $20. I was taken aback by him charging $20 for 5 minutes of his time. I can see $5 maybe $10 but $20, like wow. Well I of course paid and decided to get a second opinion. I took to my vehicle to Treviño's on E 14t street and got there and immediately asked how much do you charge to look at my vehicle's ac? The guy says, "We don't charge for that." So he proceeds to revise my vehicle and says it's an easy fix but it's gonna cost you around $120. So no it wasn't the compressor like Guzman's people claimed. I advise you all to stay away from Guzman's, they're out here overcharging they're low income community and lying to their clients about what's actually broken. Also if you decide to go to Guzman's ask them before they check your v